FAQ

Frequently asked questions

The questions trade buyers ask most often before contacting a manufacturer. If your question is not covered, send it through the contact form.

What is a 3D Material?

A 3D Material is a structured 3D textile: two outer surfaces held apart by a structured middle, rather than a flat fabric or a solid layer. Because the middle is open instead of solid, the material forms an internal space that supports airflow and moisture management, and the 3D geometry contributes resilience. It is also described as 3D mesh material.

What is a 3D mattress?

A 3D mattress is a mattress built around 3D Material rather than a conventional solid core. The defining feature is the structure itself — the product is designed around an open, breathable construction, with the material kept open within the assembly so it can do its job. Construction and configuration are agreed per project, so a 3D mattress is not a single fixed article.

What are the main benefits of a 3D mattress?

The construction is designed for breathability, airflow and moisture management, and to contribute support and resilience. These are design intentions rather than published performance figures. Specific data — airflow rates, load values, thickness, density and test results — is supplied against verified documentation for each project, not as a generic claim on this website.

Can you provide OEM / ODM?

Yes. OEM and ODM are a core part of what we do. Under OEM, we manufacture to your existing specification, including your dimensions, construction, cover, branding and packaging. Under ODM, you bring a market and a positioning and we develop the construction with you, through sampling, before any production commitment.

Can mattress specifications be customized?

Yes — customization is project-based. We can discuss product structure, material combination, dimensions, appearance, cover options and packaging. Customization details can be discussed according to project requirements. No fixed layer count or standard size chart is published, because the specification is agreed with you rather than taken from a catalogue.

Can the 3D Material be customized for a project?

The 3D Material can be specified for the role it plays in your product — a structural layer, a comfort layer, or a full sleep surface — and supplied as material for your own manufacturing. Material options are discussed against your application. Technical detail is supplied per project against verified documentation.

Do you provide samples?

Sampling is part of the development process: a sample is produced against the agreed direction and reviewed before any production commitment. Sample arrangements, and any terms attached to them, are agreed per project — we do not publish standing sample terms.

How can I request product information?

Use the contact form on this site. Tell us the product you are interested in, your target market and what you need to know. Alternatively, write to us directly using the contact details on the contact page. We will respond with the product information relevant to your requirement.

What information should I provide for a quotation?

The more precise your requirement, the more precise our response. Helpful details are: the product and intended use, your target market, the specification or dimensions if you have them, your branding and packaging requirements, and an estimate of volume — per order or per year. If you do not have all of this yet, send what you have and we can discuss the rest.

Which markets do you serve?

Our primary market is Europe. We also supply Southeast Asia and Belt and Road markets. Orders are prepared with the documentation required for cross-border trade, and requirements specific to your market are discussed per project.

Why are there no prices on the website?

Every programme is quoted per project. Price depends on the specification, materials, dimensions, cover, packaging, branding and volume. A single published number would be misleading, so we quote after understanding your requirement. This is a trade supply model — there is no online shop, no cart and no checkout.

Are your products certified, and what about compliance documentation?

We do not publish certifications or compliance claims on this website, because they depend on the product, the specification and the destination market. Specifications, test reports and compliance documentation are supplied per project against verified records. Tell us your market and requirement and we will confirm what applies.

Still have a question? Request a quote or ask us directly.

Talk to Our Team

Tell us what you are sourcing and for which market, and we will come back with the relevant information.